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   Conditions of Sale

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Terms of Payment-

  1. Credit Card – Bankcard, MasterCard, Visa or American express.

  2. Bank deposits directly into our account.

  3. Money Order.

  4. Cheque.

Prices-

  1. All prices quoted include GST.

  2. Prices are subject to change without notice.

GST

GST is payable by all Australian residents. GST exemption is only available for export. (Customer residing outside of Australia.)

Condition of dispatch-

All goods become the customer’s responsibility (including freight charges) upon removal or dispatch from our factory. Despatch will automatically be via companies regularly used by us unless otherwise instructed.

Expected Delivery Times-

All plans are sent Air Mail, this takes around 5-10 days to most destinations around the world, Africa & South America can take a little longer.
If parts are being sent via Air Mail it takes around 7 to 10 days.Sea freight of large items can be 12-40 days depending on your location.IE: New Zealand is 10 days, United Kingdom 26 days, USA 35 days.

Privacy-

The Edge Products will not disclose customers address; customer's details will remain secure and will not be to third parties, individuals, companies or corporations.

Freight Insurance-

Insurance on freight is an extra 3% of the value of the goods ordered. The Edge Products will take NO responsibility for goods damaged or lost in transit if the customer does not pay for freight insurance.

Warranty-

All parts distributed by The Edge Products at the time of leaving our premises are guaranteed against defective materials or workmanship, but not against failure, or damage arising from faulty or incorrect fitting, incorrect application, damage caused by other components or equipment, or damage caused by other means over which we have had no direct control.

Offroading is a Dangerous sport, because of the varying terrain & conditions encountered, The Edge Products have no control over how & where an individual chooses to drive their vehicle.

The Edge Products disclaims any liability for labour costs or other damage attributed to the failure of parts supplied by us. The Edge Products will replace, free of charge any parts which in our opinion, after examination by us, are defective through faulty material or manufacture.

Parts used in competition are void of any such warranties. All freight costs for warranty claims must be paid by the customer.

Goods returned for credit-

Goods returned for credit will only be accepted on the following basis:-

  1. Goods have not been used, are complete, undamaged and in a saleable condition including original packaging.

  2. All requests for credit must be received within 21 days of invoice date.

  3. Authorisation for returns must be paid by prior arrangement.

  4. Goods approved for return must be received into our warehouse within 30 days of invoice date accompanied by:

    1. Copy of invoice

    2. Reason for return.

  5. All freight on returns must be prepaid

  6. Authorisation for returns must be paid by prior arrangement.

No credit will be issued for:

  1. Items not purchased from us

  2. Product lines no longer handled by us

  3. Clear out items purchased from our specials list

  4. Discounted part numbers

  5. Items specially procured for you

Receipt for goods into our warehouse is not to be construed as any obligation by us to issue a credit.

Acceptance of conditions of sale-

The above conditions of sale constitutes the basis of agreement between our customers and The Edge Products. Accepting delivery of goods detailed on any of our invoices is acknowledgment of the above conditions of sale.

The Edge Products accepts no responsibilities for typographical errors or emissions. All product illustrations are based on authorized information. Although all descriptions are believed to be correct at time of publication, accuracy cannot be guaranteed. The Edge Products reserves the right to make changes without notice or obligation in specifications and materials and to change or discontinue products.

 


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